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Signed in as:
filler@godaddy.com
Terms and Conditions for The Parent Patch
Effective Date: 7th February 2025
Welcome to The Parent Patch website (the "Site"). These Terms and Conditions ("Terms") govern your use of the Site located at https://theparentpatch.com. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
**1. Acceptance of Terms**
By using The Parent Patch, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional policies referenced herein.
**2. Changes to Terms**
The Parent Patch reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site, and your continued use of the Site after any such changes constitutes acceptance of the new Terms.
**3. Use of the Site**
The Site is intended for parents of children with Special Educational Needs (SEN) and professionals working in the field of SEN. You agree to use the Site solely for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the Site by any third party.
**4. User Accounts**
To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
**5. Training Courses and Resources**
The Parent Patch offers online training courses and resources. All courses and materials are provided on a self-paced or real-time basis as indicated. The Parent Patch does not guarantee specific results from participation in its programmes. All advice given within the courses is intended for information purposes and course attendees agree to implement this information safely and use their judgement around this.
**6. Bespoke Parent Training**
The Parent Patch offers bespoke parent training. This is based on availability and cannot be guaranteed. When embarking on parent training, a separate bespoke agreement for fees and services provided will be required following assessment and introduction to ensure all parties are in agreement before the commencement of services. The Parent Patch does not guarantee specific results from participation.
**7. Payment and Refund Policy**
All fees for services provided, including training courses, must be paid in full at the time of registration. Refund policies will be outlined on the Site and are subject to change. Please review our refund policy before making any purchases.
**8. Intellectual Property**
All content on the Site, including text, graphics, logos, and images, is the property of The Parent Patch or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent from The Parent Patch. This includes from the purchase of self paced courses and resources.
Information included in this website, resources and services provided are directed at users accessing this website from within the mainland of the United Kingdom. If choosing to access the website, resources or services provided, outside of the United Kingdom, users are responsible for its interpretation and application.
**9. Disclaimer of Warranties**
The Parent Patch provides the Site on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or completeness of the content on the Site. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
**10. Limitation of Liability**
In no event shall The Parent Patch, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or any content therein, even if we have been advised of the possibility of such damages.
**11. Indemnification**
You agree to indemnify, defend, and hold harmless The Parent Patch and its affiliates from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney's fees) arising out of or related to your use of the Site, your breach of these Terms, or your violation of any rights of another party.
**12. Contact Information**
For any questions about these Terms, please contact us at hello@theparentpatch.com.
By using the Site, you acknowledge that you have read and understood these Terms and agree to be bound by them. Thank you for visiting The Parent Patch.
The below information outlines the return and refund policy for services provided by The Parent Patch. Services include self paced and interactive online courses and downloadable resources. For bespoke training services, a separate bespoke agreement will be sent which outlines returns and refunds as applicable.
As a consumer, you have the right to change your mind about a course or online purchase within 14 days. This right under the Consumer Contracts Regulations applies regardless of whether the course will be taken online or in person. Due to the nature of services provided it is important to read all of the information below.
Guided Courses
Where possible, we will aim to market courses such that participants can sign up with at least 14 days ahead of the course starting. Providing the course has not begun, consumers are entitled to a full refund within 14 days of purchase.
In the event that a consumer wishes to cancel a course within the 14 days following purchase, but the course has begun, the consumer will be refunded for the course amount minus the pro rata cost of services delivered and a set fee of £25 administration fee as the course places cannot be re-offered once the course has begun. Refund amounts are calculated regardless of attendance at the course elements that have run within the 14 day cancellation window.
In the event that the course has been provided in full within the 14 days following purchase, the right to cancel will be lost and payment will be lost.
Self-Paced Courses
Self- paced courses are able to be accessed upon payment and are designed for consumers to access these around their schedule and at their own pace. Refunds in full are available under the following conditions:
Additional Information
To initiate a return, please email hello@theparentpatch.com with your name, course undertaken, purchase date and reason for cancellation. Any refunds will be processed within 14 days of receipt of cancellation.